Last updated: [26 Jan 25]
Vero (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Vero mobile application.
By using Vero, you agree to the practices described below.
1. Information We Collect
We collect only the information necessary to provide the core functionality of the app.
Account Information
- Email address
- Name (if provided via Google Sign-In)
This is used to:
- Authenticate your account
- Secure your data
- Restore access if you change devices
Appliance & Usage Data
You may choose to store:
- Appliance names, brands, categories
- Purchase dates and warranty details
- Warranty images and invoice documents
- Service contact details
- Defect history and notes
This data is:
- Entered voluntarily by you
- Stored securely in our backend
- Visible only to you
Uploaded Files
- Images and documents you upload (e.g. invoices, warranty cards)
- Stored securely and associated only with your account
Analytics (Limited)
We may collect anonymous usage events such as:
- Feature usage (e.g. report generation)
- App navigation events
These help us improve the app.
They do not identify you personally.
2. What We Do NOT Collect
We do not collect:
- Contacts
- Call logs
- SMS data
- Location data
- Payment or card details
- Personal files outside the app
Vero does not show ads and does not sell user data.
3. How Your Data Is Used
Your data is used only to:
- Provide warranty tracking and reminders
- Generate appliance reports
- Enable cloud backup and restore
- Improve app reliability and features
We do not use your data for advertising or profiling.
4. Data Storage & Security
- Data is stored using secure cloud infrastructure
- Access is protected by authentication
- Each user can access only their own data
We follow standard security practices to protect your information.
5. Notifications
If you enable notifications:
- We send warranty expiry and reminder alerts
- You can disable notifications anytime in device settings
We do not send marketing notifications without your consent.
6. Data Sharing
We do not share your personal data with third parties, except:
- When required by law
- To operate essential app services (e.g. secure storage, authentication)
All service providers are bound by confidentiality and security obligations.
7. Your Control & Rights
You can:
- Edit or delete appliances and documents
- Log out anytime
- Request deletion of your account data
For data deletion requests, contact us at the email below.
8. Children’s Privacy
Vero is not intended for children under the age of 13.
We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected here with an updated date.
10. Contact Us
If you have questions or concerns about privacy, contact us at: